Last Updated: June 16, 2026
Welcome to Pure Veg Satvik Rasoi and Family Travel & Tech (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, order from our digital food menus, utilize our automated services, or interact with our content creation platforms.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us, ordering food items, or subscribing to our content platforms.
- Personal Identification Information: Name, delivery address, phone number, email address, and account login details.
- Order & Transaction Data: Details of the food items you purchase, billing preferences, and delivery logs. (Note: All financial transactions are securely routed through certified third-party payment gateways; we do not store raw credit/debit card numbers or passwords on our local servers).
- User-Generated Content: Reviews, comments, suggestions, or feedback left on our blog, YouTube channel, or platform menus.
- Automated Device Data: IP addresses, browser types, device configurations, cookies, and tracking pixels collected automatically when you browse our site.
2. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our services to you, and compliance with our legal obligations:
- Order Fulfillment: To prepare, package, manage, and deliver your food orders efficiently via our delivery partners (such as Zomato, Swiggy, or local couriers).
- Customer Support: To respond to your product inquiries, resolve delivery issues, and optimize our breakfast, main course, and satvik fasting menus.
- Content & Platform Optimization: To manage and refine video content layouts, travel blogs, website architecture, and technical digital features.
- Promotional Communication: With your explicit consent, to send you seasonal updates, special thali options, or major updates regarding our content channel.
- Security & Verification: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, or malicious activities.
3. Sharing Your Information
We respect your privacy and will never sell your personal information to third parties. We only share information with your consent or in the following necessary business scenarios:
- Third-Party Food Delivery Partners: We share your name, phone number, and address with integrated online aggregator networks (e.g., Swiggy, Zomato) to execute orders successfully.
- Service Providers: We may share data with secure cloud hosting infrastructures, high-capacity digital storage tools, and automated system networks that help run our online platform smoothly.
- Legal Compliance: We may disclose your information where required by law to comply with judicial proceedings, government audits, or food safety authority guidelines (such as the Food Safety and Standards Authority of India – FSSAI regulations).
4. Dietary Notices and Food Transparency
We believe in complete transparency regarding our operations:
- Satvik Preparation Standards: The core items on our food menu are strictly vegetarian, prepared without the use of refined flour (maida), and utilize traditional pure fats (like Desi Ghee and mustard oil).
- Allergen Notification: For certain continental items (such as specialized sandwiches, noodles, or pastas), the pre-packaged or foundational sauces used may contain trace amounts of onions or garlic. Relevant notices are explicitly flagged on our digital menus.
5. Cookies and Analytical Tracking
We use cookies, tracking pixels, and web analytics to analyze traffic trends and enhance platform navigation.
- You can control cookie settings within your personal web browser configuration.
- Our content interaction platforms may feature embedded material (e.g., YouTube video player plug-ins) which aligns directly with standard YouTube API and Google Privacy tracking compliance.
6. Data Security and Retention
We implement robust administrative, technical, and physical security measures to shield your data from accidental loss, destruction, alteration, or unauthorized access.
We retain your personal information only as long as necessary to fulfill active business operations, provide analytical clarity, or meet strict corporate, legal, or taxation retention guidelines.
7. Your Rights and Choices
Depending on your jurisdiction, you have the following rights regarding your personal information:
- The right to access, update, or correct the personal data we hold about you.
- The right to request the complete deletion of your customer platform profile.
- The right to withdraw your consent at any time for marketing communications or automated email newsletters.
To exercise any of these rights, please contact us directly via the contact details provided below.
8. Updates to this Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect operational changes, structural modifications in our cloud services, or updating regulatory guidelines. The “Last Updated” date at the top of this page will always indicate when the latest revisions took effect.
9. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data management practices, please contact us at:
- Business Entity: Satvik Rasoi
- Headquarters Location: N R Enclave, Hyderabad, Telangana, India
- Email: support@satvikrasoi.cloud